QA Analyst, Business Systems
We are seeking a detail-oriented QA Analyst, Business Systems to support the quality, reliability and continuous improvement of business applications and digital processes. In this role, you will work closely with business stakeholders, product owners, developers and support teams to understand requirements, identify risks and ensure that system changes deliver the intended outcomes. You will contribute across the testing lifecycle, from planning and analysis through to execution, defect management and release validation.
Key responsibilities include reviewing business and technical requirements, developing test scenarios and cases, preparing test data, and conducting functional, regression, integration, system and user acceptance testing. You will record, prioritise and track defects, provide clear evidence and impact assessments, and collaborate with delivery teams to support timely resolution. The role will also involve validating interfaces and data flows between systems, assisting with release readiness activities, maintaining test documentation and reporting quality metrics to relevant stakeholders. You may contribute to the improvement of test processes, tools and standards, including opportunities to increase automation and strengthen quality controls.
The successful candidate will have experience in a QA, software testing or business systems analysis environment, with a sound understanding of structured testing methodologies and the software development lifecycle. You will be confident interpreting requirements, identifying edge cases and translating business needs into practical test coverage. Experience with defect management and test management tools, SQL or data validation, APIs, workflow-based systems and Agile delivery practices will be advantageous. Strong analytical, organisational and communication skills are essential, along with the ability to manage competing priorities and build effective working relationships. You should be proactive, thorough and comfortable working independently while contributing positively to a collaborative team.
QA Analyst, Business Systems
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