Project Support Coordinator
Job Title: Project Support Coordinator - Long-Term Storage (LTS)
Department: Operations / Logistics
Reports To: LTS Supervisor / Site Manager
Location: Illinois
Employment Type: Full-Time
Position Summary:
The Project Support Coordinator - Long-Term Storage (LTS) plays a key role in managing and overseeing the logistics, documentation, and inspection processes related to component storage and maintenance at railheads and ports. This role ensures timely and accurate coordination of inspections, maintenance records, storage tracking, and stakeholder communication. The Coordinator supports both field and administrative functions, while also assisting with team training and operational continuity at various storage locations.
Key Responsibilities:
o Track offload times for site components and containers.
o Monitor for any potential demurrage charges document causes including any excusable delays.
o Scan, upload, and distribute Transportation Control Forms (TCFs) verify completeness and accuracy.
o Coordinate with stakeholders to correct incomplete or inaccurate documentation.
o Maintain a comprehensive railhead maintenance tracker, including:
? POD/EOD logs
? TCF timestamps
? Component location mapping
? Weekly and monthly maintenance schedules
? CIM or site-specific work records
o Monitor Procore for ongoing maintenance inspections.
o Validate inspection entries for accuracy and completeness (including photos and observation notes).
o Close verified inspections and upload required documents to designated folders.
* Update the tracker with completed inspection dates.
o Generate and distribute:
? Site Point of Delivery (POD) and End of Day (EOD) reports
* Weekly progress summaries as required by customers or management
o Oversee creation of observations during receiving to log potential rework items.
o Coordinate with technicians for timely rework and documentation.
* Ensure closure of observations with supporting photos.
* Manage crew assignments, Service Appointment planning, dispatching, and Work Order closures within Salesforce.
o Supervise and support Project Support Coordinators managing long-term storage at ports and railheads.
o Provide guidance, auditing, and hands-on assistance as needed.
o Create the long-term storage tracker, populating component serial numbers from IH10.
* Ensure team members have access to Procore, Teams, and any required systems or software.
o Train field teams on:
? Procore usage
? Required inspections and photo documentation
? Use of trackers for manpower and scheduling
* Assist with onboarding and training of new hires supporting inspection and documentation efforts.
* Serve as backup (remote or onsite) during absences of site-based Project Support Coordinators.
o Participate in LTS team discussions to enhance workflows and develop new operational processes.
Qualifications:
* Experience in logistics, supply chain, or construction project coordination
* Proficiency with software platforms such as Procore, Salesforce, Microsoft Teams, and Excel
* Strong organizational skills with attention to detail and documentation accuracy
* Effective communicator, able to collaborate across field and office teams
* Ability to train and support team members with varying levels of technical knowledge
* Flexibility to travel to railhead or port sites as needed
Preferred Qualifications:
* Prior experience in wind energy, heavy equipment, or component logistics
* Familiarity with long-term storage protocols or maintenance tracking systems
* Experience leading or mentoring small teams
ewi is committed to equality in the workplace and is an equal opportunity employer. ewi is acting as an Employment Business in relation to this vacancy.
Project Support Coordinator
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