Human Factors Specialist – Rail & Transit Systems
We are seeking a Human Factors Specialist – Rail & Transit Systems to help ensure that rail and public transport systems are safe, usable, resilient and aligned with the needs of the people who operate, maintain and use them. You will apply human factors principles across the full system lifecycle, from early concept and requirements definition through design, testing, commissioning and operational support. The role will involve working closely with engineering, operations, safety, assurance, project and stakeholder teams to identify human performance risks and develop practical, evidence-based solutions.
Key responsibilities will include conducting task, operational and user analyses; developing human factors plans, strategies and safety arguments; assessing human reliability, workload, situation awareness, ergonomics and usability; and contributing to hazard identification, risk assessment and assurance activities. You will help define and validate control room, signalling, rolling stock, station and maintenance interfaces, ensuring that procedures, information displays, alarms, controls and working environments support safe and effective performance. The successful candidate will plan and facilitate workshops, interviews, observations, simulations and usability evaluations, analyse findings, maintain clear technical records and provide recommendations that can be implemented within programme, safety and operational constraints.
You will bring a degree or equivalent qualification in human factors, ergonomics, psychology, engineering or a related discipline, together with professional experience in rail, transit, transportation, complex safety-critical or highly regulated environments. Knowledge of relevant human factors standards, systems engineering practices, safety assurance processes and transport regulations is desirable. Strong analytical, report-writing and communication skills are essential, along with the ability to explain complex issues clearly to technical and non-technical audiences. We are looking for someone collaborative, organised and confident working with competing priorities, who can influence design decisions while remaining focused on passenger safety, workforce wellbeing, accessibility and operational performance. The role may require travel to project, depot, station or operational sites and participation in stakeholder and design review meetings.
Human Factors Specialist – Rail & Transit Systems
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