Arbetsledare Garanti

Reference: kiez5pcytal4y1icumgg

We are seeking an experienced Warranty Team Leader to coordinate and develop warranty-related operations within a service-oriented technical environment. In this role, you will lead the daily work of a warranty team, ensuring that claims are handled accurately, efficiently, and in accordance with established procedures, contractual requirements, and applicable regulations. You will act as a key point of contact for internal departments, service partners, suppliers, and customers, helping to ensure a consistent and professional warranty experience.

Your responsibilities will include allocating and prioritising incoming cases, monitoring claim progress, reviewing documentation, and ensuring that decisions are supported by accurate technical and financial information. You will follow up on costs, approvals, deadlines, and rejected or disputed claims, while identifying recurring issues and opportunities to improve processes. The role also involves preparing reports and performance analyses, maintaining reliable records, and contributing to the development of clear routines, guidelines, and quality standards. As team leader, you will support, coach, and motivate employees, coordinate workloads, and contribute to a positive, collaborative working environment.

To succeed in this position, you have previous experience in warranty administration, claims management, after-sales service, technical support, or a comparable field. Experience leading a team or coordinating operational work is highly beneficial. You are structured, analytical, and confident when working with systems, documentation, and numerical information. Strong communication skills are essential, as is the ability to build effective relationships across different functions and with external partners. You work independently, take ownership of tasks, and remain calm when managing competing priorities. A technical education or relevant industry background is advantageous, along with good written and spoken English; knowledge of an additional Nordic language may also be useful. Familiarity with business systems, warranty platforms, and reporting tools is an advantage.

COMPETITIVE SALARY
Added 24/09/2026
Reference: kiez5pcytal4y1icumgg

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