Digital Integration Manager
We are seeking an experienced Digital Integration Manager to lead the planning, delivery and continuous improvement of digital integration services across a complex technology environment. This role will be responsible for connecting applications, platforms, data and customer-facing channels, ensuring they operate as a secure, reliable and seamless ecosystem. You will work closely with technology, product, data, operations and external delivery partners to define integration strategies that support business priorities and improve user experiences.
Key responsibilities will include owning the integration roadmap, assessing current and future requirements, and recommending appropriate approaches, technologies and architectural patterns. You will oversee the design and delivery of APIs, event-driven services, middleware, data flows and system interfaces, while ensuring solutions meet agreed standards for performance, scalability, security and resilience. You will manage integration projects from discovery through implementation, coordinating plans, budgets, risks, dependencies and resources. The role will also involve establishing governance, documentation and monitoring practices, as well as identifying opportunities to simplify legacy integrations and improve operational efficiency.
The successful candidate will have substantial experience managing digital or enterprise integration programmes, with a strong understanding of APIs, cloud services, microservices, messaging platforms, identity management and data exchange principles. Experience working with integration platforms and modern delivery methods, including Agile and DevOps, is highly desirable. You will be a confident communicator who can translate technical concepts for non-technical audiences, influence stakeholders and build effective relationships with suppliers and delivery teams. Strong problem-solving, prioritisation and decision-making skills are essential, together with a proactive approach to managing risk and driving continuous improvement. This is an opportunity to shape a modern, connected technology landscape and deliver integration capabilities that create measurable value for colleagues, customers and wider business operations.
Digital Integration Manager
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