Field Engineer
Field Engineer
We are seeking a capable and customer-focused Field Engineer to provide technical support, installation, maintenance and repair services across a range of sites. This role will suit an engineer who enjoys working independently, solving practical problems and building positive relationships with customers and colleagues.
You will be responsible for ensuring equipment and systems operate safely, efficiently and reliably. The position involves regular travel to customer locations, with occasional overnight stays and work outside standard hours where required. A professional approach, strong attention to detail and the ability to manage changing priorities are essential.
Key responsibilities
- Install, commission, inspect and maintain equipment and associated systems at customer sites.
- Diagnose faults, complete repairs and identify opportunities to improve reliability and performance.
- Carry out planned and reactive service visits in accordance with agreed procedures and timescales.
- Provide clear technical guidance and training to customers and end users where appropriate.
- Complete accurate service reports, job sheets, risk assessments and other required documentation.
- Work closely with internal teams to coordinate parts, schedules, technical queries and follow-up actions.
- Maintain high standards of health and safety, ensuring all work complies with relevant legislation and company procedures.
About you
You will have relevant experience in a field-based engineering, maintenance or technical support role, together with a recognised engineering qualification or equivalent practical experience. Knowledge of mechanical, electrical, electronic or control systems would be advantageous, depending on the equipment supported.
You should be confident using diagnostic tools, interpreting technical drawings and working from manuals or schematics. Excellent communication skills are important, as is the ability to explain technical information clearly to non-technical customers. A full UK driving licence is required, and flexibility to travel is essential.
What is offered
The role provides varied work, ongoing technical development and the opportunity to make a direct impact on customer satisfaction and operational performance. You will receive the tools, training and support needed to succeed, alongside a competitive package and opportunities for progression.
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