Scheduler II
Scheduler II
We are seeking an organised and proactive Scheduler II to coordinate people, resources and appointments across a busy operational environment. This role is suited to someone who can manage competing priorities, communicate confidently with a range of stakeholders and maintain accurate records while working to tight deadlines.
You will be responsible for creating and maintaining schedules, responding to changes and ensuring that planned activities are delivered efficiently. The successful candidate will use scheduling systems and business software to monitor workloads, identify potential conflicts and provide timely updates to colleagues, customers and service partners.
Key responsibilities
- Prepare, allocate and maintain daily and longer-term schedules in line with operational requirements.
- Coordinate appointments, workloads, staff availability, travel arrangements and other resources.
- Monitor changes, cancellations and delays, taking appropriate action to minimise disruption.
- Liaise with internal teams and external contacts to confirm arrangements and resolve scheduling issues.
- Maintain accurate records, update databases and produce regular reports on activity and performance.
- Identify recurring issues and recommend improvements to scheduling processes and service delivery.
- Follow relevant policies, procedures and confidentiality requirements at all times.
About you
You will have previous experience in scheduling, coordination, planning, administration or a similar operational role. Strong organisational skills and attention to detail are essential, along with the ability to remain calm and effective when priorities change. You should be confident using Microsoft Office, scheduling platforms and other digital systems, with the ability to learn new tools quickly.
Excellent written and verbal communication skills are required, as is a collaborative approach to problem-solving. You will be comfortable working independently, making informed decisions and escalating issues appropriately. Experience of working in a customer-focused, technical or fast-paced environment would be advantageous.
This is an opportunity to develop your operational expertise within a supportive team. A competitive salary, relevant training and opportunities for professional development are available, together with a comprehensive benefits package.
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