Scheduler
Scheduler
We are seeking an organised and proactive Scheduler to coordinate appointments, resources and workloads across a busy operational environment. This role is suited to someone who enjoys solving problems, managing competing priorities and ensuring that work is delivered efficiently and on time.
Working closely with customers, colleagues, contractors and operational teams, you will maintain accurate schedules and respond quickly to changes. You will need excellent communication skills, strong attention to detail and the confidence to make informed decisions in a fast-paced setting.
Key responsibilities
- Plan and manage daily schedules, appointments and work allocations.
- Coordinate staff, vehicles, equipment or contractors to meet operational requirements.
- Monitor progress throughout the day and rearrange bookings where necessary.
- Communicate schedule changes clearly to relevant customers and internal teams.
- Respond to queries, delays and urgent requests in a professional manner.
- Maintain accurate records and update scheduling systems promptly.
- Identify potential conflicts or capacity issues and escalate them appropriately.
- Produce routine reports and provide information to support operational planning.
About you
You will have previous experience in scheduling, coordination, administration, logistics, customer service or a similar role. Experience of working with scheduling, workforce management or customer relationship systems would be advantageous, although full training may be provided for the right candidate.
You should be confident using standard office software, particularly email and spreadsheets, and be comfortable learning new systems. The ability to remain calm under pressure, prioritise effectively and maintain accuracy when handling a high volume of information is essential.
What we offer
This is an opportunity to join a supportive team where your organisation, communication and problem-solving skills will make a direct contribution to the smooth running of daily operations. You will receive appropriate training, ongoing support and opportunities to develop your career.
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