Rail Transport Planner - Metro Experience
We are seeking an experienced Rail Transport Planner with strong metro or urban rail experience to support the safe, reliable and efficient planning of daily passenger services. You will be responsible for developing and maintaining operational plans, timetables, diagrams and service schedules that align with capacity, infrastructure, rolling stock and staffing requirements. The role will involve balancing customer demand with operational constraints while ensuring plans comply with relevant safety, regulatory and performance standards.
Working closely with operations, control room teams, engineering, infrastructure, rolling stock, station management and external stakeholders, you will assess service requirements and identify practical solutions to operational challenges. Key responsibilities will include analysing performance data, reviewing disruption scenarios, preparing recovery and contingency plans, supporting timetable changes, and assessing the impact of engineering works, special events and planned closures. You will also contribute to continuous improvement initiatives by identifying opportunities to enhance punctuality, resilience, capacity and resource utilisation. Clear documentation, accurate reporting and effective communication will be essential in this role.
The successful candidate will have proven experience in rail planning, service planning, timetable development or a similar operational planning environment, ideally within a metro, underground, light rail or high-frequency urban transport network. You will be confident working with complex data, operational systems and planning tools, with strong analytical and problem-solving abilities. A sound understanding of railway operations, safety principles, performance measures and industry standards is required. You should be highly organised, able to manage competing priorities and comfortable making informed decisions under pressure. Strong stakeholder management and written and verbal communication skills are essential, along with a collaborative approach and a commitment to delivering dependable, customer-focused rail services.
Rail Transport Planner - Metro Experience
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