Quality Manager
Quality Manager
We are seeking an experienced Quality Manager to lead and continuously improve quality standards across operations. This is a hands-on role for a confident professional who can develop effective quality systems, support teams and ensure that products, services and processes consistently meet customer, regulatory and business requirements.
You will take ownership of the quality management framework, promoting a culture of continuous improvement and accountability. Working collaboratively with operational, technical and customer-facing colleagues, you will identify risks, investigate issues and implement practical solutions that deliver measurable results.
Key responsibilities
- Develop, maintain and improve quality management systems, policies and procedures.
- Monitor performance against agreed quality standards, targets and key performance indicators.
- Plan and conduct internal audits, supporting external audits and regulatory inspections where required.
- Lead root-cause investigations, corrective actions and preventative improvement programmes.
- Analyse quality data, identify trends and provide clear reports and recommendations to senior management.
- Work with suppliers and internal teams to resolve non-conformances and improve consistency.
- Deliver training, guidance and coaching to promote quality awareness at all levels.
- Ensure appropriate records, documentation and compliance evidence are maintained.
About you
You will have proven experience in a quality management or quality assurance position, ideally within a regulated, technical, manufacturing, engineering or service-based environment. You should be confident interpreting standards, managing audits and influencing stakeholders across different areas of a business.
Strong analytical and problem-solving skills are essential, alongside excellent communication and organisational abilities. You will be comfortable balancing strategic planning with practical day-to-day support, and will have a structured approach to managing multiple priorities.
What is offered
This role provides the opportunity to make a visible impact on performance, customer satisfaction and continuous improvement. You will join a collaborative working environment with scope to shape processes, develop people and help establish consistently high standards. A competitive salary and benefits package will be offered, together with ongoing professional development.
Quality Manager
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