VP, Water Operations
Vice President, Water Operations
We are seeking an accomplished senior leader to oversee water operations across a complex, customer-focused service environment. This is a high-impact opportunity for an individual with strong operational expertise, commercial judgement and a commitment to delivering safe, reliable and sustainable water services.
Reporting to the executive leadership team, you will set the strategic direction for operational performance while ensuring that day-to-day activities meet regulatory, environmental, health and safety requirements. You will lead a diverse workforce and collaborate with internal and external stakeholders to improve service resilience, efficiency and customer outcomes.
Key responsibilities
- Develop and deliver a long-term operational strategy covering water production, treatment, distribution, network maintenance and asset performance.
- Provide visible leadership across operational teams, promoting accountability, inclusion, continuous improvement and a strong safety culture.
- Ensure compliance with relevant legislation, regulatory obligations, quality standards and environmental commitments.
- Oversee operational planning, incident response, emergency preparedness and business continuity arrangements.
- Lead programmes to improve reliability, reduce leakage, manage demand and strengthen resilience against climate and infrastructure risks.
- Manage budgets, capital investment priorities, procurement activity and operational resources effectively.
- Use performance data, customer insight and emerging technologies to identify opportunities for innovation and efficiency.
- Build effective relationships with regulators, local authorities, contractors, community representatives and other strategic partners.
About you
You will be an experienced executive or senior operational director with a strong background in water, utilities, infrastructure or another highly regulated, asset-intensive sector. You will bring a record of leading large-scale teams, managing complex operational risks and delivering measurable improvements in performance, service quality and cost control.
Strong communication and influencing skills are essential, alongside the ability to make sound decisions in demanding circumstances. A relevant technical, engineering, environmental or business qualification would be advantageous. Above all, you will demonstrate integrity, strategic vision and a genuine commitment to protecting public health, the environment and the communities served.
VP, Water Operations
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