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We are seeking an experienced Project Manager – Contract Performance Management to lead the effective oversight, delivery and continuous improvement of contract performance across a complex portfolio. This role will provide robust governance, ensure contractual obligations are being met and support stakeholders in achieving high standards of service, value and compliance. You will manage performance activity from planning and mobilisation through to ongoing review, remediation and contract close-out.

Key responsibilities will include developing and maintaining contract performance frameworks, service-level agreements, key performance indicators and reporting dashboards. You will coordinate regular performance reviews, analyse trends and identify risks, issues and opportunities for improvement. Working closely with commercial, operational, finance, procurement and supplier teams, you will agree corrective action plans, monitor delivery against commitments and ensure that actions are completed within agreed timescales. You will also prepare clear reports and recommendations for senior stakeholders, contribute to governance boards and maintain accurate records of decisions, risks, dependencies and benefits.

The successful candidate will have proven experience managing projects or programmes involving contract performance, supplier management, service improvement or operational governance. You will be confident interpreting contractual requirements, using data to assess performance and challenging constructively where standards are not being achieved. Strong organisational, analytical and communication skills are essential, alongside the ability to manage competing priorities and build effective relationships at all levels. Experience of risk management, change control, benefits tracking and structured project methodologies would be advantageous. You will be proactive, commercially aware and comfortable working in a changing environment, with a commitment to transparency, continuous improvement and delivering measurable outcomes.